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12 Best Free Chatbot Live Chat Plugins For WordPress 2023

For any service you want to use, you’ll need to adapt their chatbots to your website and the services you provide. Chat windows are currently a fairly popular support channel for websites. The idea is that you can provide much faster support and responses for any questions visitors might have.

  • These templates include different scenarios like selling products, customer service, recruitment, bookings, and more.
  • All the emotions aside, BotPenguin is a platform that develops a chatbot for your websites, Facebook Messenger, WhatsApp, and other social media.
  • They also offer many built-in integrations with third-party marketing services, and the pricing is fairly affordable compared to other solutions.
  • This ChatBot plugin can work in any language by selecting the appropriate drop-down box in the control panel’s language drop-down list.
  • Sendinblue is most known for their email marketing tools that are on par with the giants in the market.
  • It involves logging into your WordPress dashboard and adding the Kommunicate plugin to your website.

If you anticipate more than that – and you should if best chatbot for wordpress using this chatbot to gather leads, make appointments, conduct surveys, and so on – you’ll need a premium plan. There are multiple ways to create a chatbot for a website. As we mentioned, AI chatbots are more advanced and involve a bit more work to program and set up. A chatbot for WordPress doesn’t always lead to a dead-end exchange.

A Quick Overview of Chatbots

You can use our drag-and-drop interface to create your own custom bot conversation template or choose from one available pre-designed template. The Landbot WordPress chatbot plugin provides a platform that allows businesses to engage with their visitors at the point of sale. Additionally, chatbots can serve multiple purposes, such as sales and customer service, depending on how they are used in your strategy. Joonbot is yet another no-coding platform that makes creating a WordPress chatbot a snap. Of all the best WordPress chatbot plugins, this one has conquered my heart with its cute name. All the emotions aside, BotPenguin is a platform that develops a chatbot for your websites, Facebook Messenger, WhatsApp, and other social media.


Furthermore, the plugin is quick to set up and does not require any coding. You can also take advantage of its free 30-day trial to check if the plugin works exactly the way you want to. This standalone plugin comes with zero configuration so that you can get started immediately without needing any technical assistance. Additionally, you can also connect Collect.chat with other apps to get the best performance for your website. Customize your bots according to colors and logos of your brand. The bot platform gives you access to the history of the chat session.

Was kann ein WordPress-Chatbot?

Chatbots are an excellent way to provide customers with fast, accurate answers to their questions. Additionally, they can help businesses capture leads, increase sales and conversions, and grow their customer base. Furthermore, they can be used to collect feedback from customers and analyze it to improve the overall customer experience.


Since WordPress is open-source, it offers a range of its own chatbot plugins, as well as third-party plugins. The best chatbot plugins are those that can connect with people in a meaningful way. At the same time, users should get what they want, quickly and easily. Another multifunctional option to explore is HubSpot’s powerful software. It’s one of the best WordPress plugins for live chat and almost every marketing tool under the moon.


You can also program the bot to remember previous conversations with visitors. After setting up the builder, you have to manually add the code for your chatbot to your WordPress site. With basic chatbots, you can write questions that sound like human speech.


For example, creating a custom CSS box specifically for the chatbot design? Customers can use this shopping bot to identify what products they want to purchase or contact the seller directly through the conversational chatbot. This technology helps you to boost store sales and convert more customers.

Add Chatbot on your WordPress website

The list includes everything we stated above i.e the types of chatbot and all. It’s up to you to choose and decide depending upon the business you already have. You can also schedule when the live chat function is online – and when offline, your live chat box converts into an opt-in form for any MailChimp email list. You’ll be able to track visitors in real-time and proactively initiate conversations with the help of smart triggers. You can set rules to hide and show the chat box, automatically send messages, and assign chats to specific departments.

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Chaty is one of the best for WordPress users, always growing and offering plans for all budgets. Depending on the version you use, paid or not, WP-Chatbot can adapt to the workflow of individuals and whole teams. As a freelancer, for example, you could combine its networking power with other essential digital tools for businesses to manage everything from finances to presentations. What makes Gobot special, however, isn’t its features, but how nicely you can fit its services around your business. The brand makes it as easy as possible to manage your marketing and web design. You can program ‘stories’ so the chatbot knows what to say and what words or choices will trigger it.

Zoho Sales IQ

Want to know how a WordPress chatbot uses AI and natural language processing? This WordPress chatbot uses IBM’s Watson Assistant technology to create and use virtual assistants with artificial intelligence. Chatbot with IBM Watson makes this list because of rich messages with clickable responses and multimedia, rich customization, and language recognition capabilities.

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And that’s where chatbots have the potential to be extremely valuable. In fact, firms that contacted new leads within an hour were seven times more likely to have those meaningful conversations than those who did even an hour later. Activate the bot plugin, and you’ll be prompted to create a free account. Here’s Tidio’s view in the WordPress plugin directory search results. As you can see, this bot tool is active on 90,000+ websites.


With both approaches, it’s your job to ‘train’ the chatbot, even with services that take coding out of the equation. This can also translate to a lot of work, but in some cases it can be worth it. Landbot.io enables you to build “conversational experiences” for your website (i.e., a chatbot). There’s actually quite a lot you can unpack here without having to pay for a premium plan.

  • Collect.chat has this fully automated humanly friendly WordPress chatbot that helps you get higher conversions and save heaps of money on acquisition.
  • Chatbots are an excellent way to provide customers with fast, accurate answers to their questions.
  • This gives you a powerful tool to retarget customers on Facebook, collect data, and spend money wisely on Facebook ads.
  • We always love to try new WordPress live chat plugins to compare them to each other.
  • Their assigned triggers and responses will lead visitors to what they need, including a live chat with you.
  • With WoowBot, you can get your store up and running, increase your conversion rate, boost your sales, and be there for your users 24/7 to maintain your website’s functionality.

This might be a more feasible option if you intend to include chatbots on multiple client websites. However, using Artificial Intelligence technology such as chatbots can help you streamline and enhance customer support. In fact, surveys show that consumers’ interest in using chatbots to interact with brands is on the rise.

WP Chatbot is an extremely user-friendly platform that makes building and installing chatbots a simple, straightforward process. Many of the capabilities on this list, like qualifying leads and directing visitors to site resources, and typically handled by customer service teams. Don’t have enough time to respond to customer messages on your online store?


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